Privacy policy.

Last updated: October 2025

Courtside Pickleball (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for updates, or use our services.

1. Who We Are

Courtside Pickleball is operated by Courtside P Ltd, a limited company registered in England and Wales.
Our mission is to provide high-quality pickleball facilities, coaching, and community events.

If you have any questions about this policy, please contact:
📩 info@courtsidepickleball.co.uk

2. Information We Collect

We may collect the following information from you:

  • Contact details: name, email address, phone number

  • Booking information: court reservations, event sign-ups, membership preferences

  • Marketing preferences: your choices about receiving updates

  • Technical data: IP address, browser type, and device (via cookies and analytics tools)

3. How We Use Your Data

We use your information to:

  • Send you updates, news, and event invitations (if you subscribe)

  • Manage court bookings and memberships (via our booking partners such as PodPlay)

  • Improve our services and website experience

  • Comply with any legal or regulatory obligations

We only send marketing emails when you’ve opted in, and you can unsubscribe at any time.

4. Data Sharing

We do not sell or rent your personal data.
We may share it only with trusted service providers who help us operate the business, such as:

  • PodPlay (for bookings)

  • Email marketing platforms (for newsletters)

  • Payment processors (for transactions)

All partners are required to keep your data secure and only use it in line with UK GDPR.

5. Data Storage and Security

Your data is stored securely using password-protected systems and encrypted services.
We take reasonable steps to protect it from loss, misuse, or unauthorised access.

6. Data Retention

We keep your data only for as long as necessary to provide our services or comply with legal requirements.
You can request deletion of your data at any time by emailing info@courtsidepickleball.co.uk

7. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of your data

  • Correct any inaccuracies

  • Request deletion (“right to be forgotten”)

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us at info@courtsidepickleball.co.uk.

8. Cookies

Our website uses cookies to improve user experience and gather analytics.
You can manage cookie preferences via your browser settings.
For more information, see our Cookie Policy.

9. Updates to This Policy

We may update this policy from time to time. Any significant changes will be posted on this page with an updated “last revised” date.